We've confirmed that all backlogged orders have been generated in Firmhouse. If you have any integrations - like Shopify - connected it is good to verify if all orders where also pushed to your integrated systems. We will now close this incident.
Posted Nov 14, 2023 - 12:58 CET
Monitoring
All backlogged orders have been generated and we're monitoring the situation and doing sanity checks.
Posted Nov 14, 2023 - 09:29 CET
Investigating
We are seeing delays in order generation this EU morning. We are investigating the cause and ensuring daily orders are generated as soon as possible.