Platform downtime

Incident Report for Firmhouse

Resolved

This incident has been resolved.

Posted Mar 19, 2024 - 15:25 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2024 - 11:47 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 19, 2024 - 11:14 CET

Investigating

We are experiencing system-wide downtime and are working on a fix.

Posted Mar 19, 2024 - 11:12 CET

This incident affected: Portal and Main Platform, Checkout & Self Service Center, and API.