Payment status updates, report generation and email delivery delayed

Incident Report for Firmhouse

Resolved

This incident has been resolved. We're taking measures the prevent this from happening again.
Posted May 06, 2025 - 11:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2025 - 11:28 CEST

Identified

We have an issue with our job processing that causes certain processes to be delayed. We've identified the issue and are working on a solution.
Posted May 06, 2025 - 11:05 CEST
This incident affected: Checkout & Self Service Center.
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